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Help / FAQ

What payment methods are available?

Australian web store
VISA, MasterCard and American Express (Amex) are accepted.
PayPal is also accepted but only when an Australian delivery address is used.

Canadian web store
VISA and MasterCard are accepted.

New Zealand web store
VISA and MasterCard are accepted.

Singapore web store
VISA and MasterCard are accepted.

South African web store
VISA, MasterCard and Cheque/money orders are accepted.

United Kingdom / Europe web store
VISA and MasterCard are accepted.

United States web store
VISA, MasterCard, Amex and Discover are accepted.
PayPal accepted.

What’s different, new and coming?
Store overview
Why are there multiple web stores?
What store should I be using?
How do I change my default store?
Store accounts
How do I create a store account?
Javascript must be enabled in your browser
How do I shop on the web store?
Digital eBooks (downloadable)
Video/MP4s (downloadable)
Digital Creation magazine (read online)
Digital products purchased from the NZ and South Africa stores
How do I finalise my shopping?
What payment methods are available?
Important information for VISA and MasterCard payments in Canada, US and UK.
Entering credit card information
How do I pay for my Creation Magazine or Journal of Creation subscription renewal on the web store?
Sales Tax
How do I claim my coupon discount?
How do I change my account details?
How do I change my address details (including the shipping addresses)?
Password issues resolved here!
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